Return s refund policy
All food exchanges and exchanges are regulated by the laws of Ukraine:
-Law of Ukraine “On the Protection of the Rights of Spouses” (Videomosti Verkhovna Radi URSR (VVR), 1991, No. 30, Art. 379);
-Law of Ukraine “On the basic principles of the safety and viability of grub products” (Videomosti of the Verkhovna Rada of Ukraine (VVR), 1998, No. 19, Art. 98)
-Resolution to the Cabinet of Ministers of Ukraine on November 26, 2024. No. 1347
Basic principles:
-Products from food products that are not of the original quality (defective, sealed) encourage exchange and return of goods due to the fact that the seller is not willing to sell the product - as the product is primarily defective, and not during transportation or storage in warehouses Pereviznikov.
If you have received an item of improper quality, please inform us immediately (up to 14 business days)
To determine the situation, you need to call the number 0993857098. Describe the problem, attach a photo of the product and a photo of the New Post TTN sticker. (You can contact the manager via mail flayumi.official@gmail.com)
We are aware of the problem that has been solved, and we are proposing the options: turning the sums, exchanging or alternative options.
All situations are considered on an individual basis.